Online Filing is the primary tool for filing and responding to arbitration cases online via AF's Web site. Online Filing users save time and close cases faster. They also have immediate access to decisions the moment they are published! Be sure to sign up today to start experiencing these benefits.
To gain access to Online Filing, you will need to have an individual User ID set up. You can do this by contacting your company's Security Administrator. If you are unsure who that is, please contact Online Support.
If your company does not have a Security Administrator, please have the appropriate person complete the Security Administrator Profile Form.
We have created a tutorial to familiarize new security administrators with their role and a Security Administrator Guide that provides detailed instructions on adding and managing users on the AF Web site.
If you are a TPA and are requesting online access to your client's cases, AF will need your client's written consent in order to process your request. This can be in the form of an e-mail to firstname.lastname@example.org. Please contact Member Services for any further information regarding TPA online access.
Below is a list of Online Filing Resources that will provide you additional information about how to utilize this service.