November 2016 E-Bulletin

Thank You to Our Members

At this time and throughout the year, we are thankful for you and your continued support. Our mission is to effectively and efficiently serve your recovery and resolution needs. We appreciate your feedback and the opportunity to improve our processes and services to better meet those needs.

System Maintenance

System Maintenance, November 2016

AF is scheduled to perform system maintenance and upgrades. As a result, AF's website will be unavailable from 8 PM Eastern on Friday, November 11, 2016, to 10 PM Eastern on Sunday, November 13, 2016.

We apologize for any inconvenience this may cause our members. AF is committed to continuously enhancing our products and services. We thank you for your continued support.

Reduced Filing Fees in 2017

Arbitration Forums, Inc. (AF) is pleased to announce additional changes to our fee structure, providing our members with even more cost-effective services to satisfy their recovery and resolution needs.

A group of business people in an office looking at a laptop

With the changes to our fee structure, we are thrilled to be able to reduce our filing fees and give back to the insurance industry in 2017! These changes, which go into effect on January 1, 2017, have been implemented to further support our membership and reduce their costs. It should be noted that this reduction is not permanent and is subject to change.

Visit the Helpful Links section of AF's website to learn more about the 2017 fee schedule.

Are Special Arbitration Opportunities Missed?

Do you think that your company is identifying all potential recovery opportunities? Your recovery team is undoubtedly doing its best to prepare and file case submissions when subrogation is routed its way for intended arbitration. Many of our members feel that Auto, PIP, MedPay, and Property Arbitration all offer great opportunities for members to pursue subrogation against identifiable and insured tortfeasors.

Interestingly, Special Arbitration utilization is far less common for most members, yet we have seen a 10% increase in Special filings in 2016 over 2015. Is your company one of the few that is taking part in this recovery surge?

Image of a work injury claim form

The Special Arbitration Forum resolves disputes between insurers, self-insureds, and commercial insureds with retentions for claims involving third-party liability and/or disputes regarding concurrent, overlapping, or excess/primary coverage. The challenge faced by many members is that the opportunities for recovery are not always recognized, and therefore, those individuals who pursue recoveries through arbitration aren't even made aware that the potential exists.

Recognizing that contribution among co-defendants and concurrent coverage recovery scenarios need to be identified by the adjusters and representatives who handle the initial claims investigations, AF is offering Special Arbitration recognition training for members who want their liability staff to be more aware of such recovery opportunities.

If you think your company can benefit from learning more about Special Arbitration, help us help you by connecting our training staff ( with your front-line claims handlers. Together we can hopefully open some eyes.

Webinar — Damage Disputes from Both Perspectives


During this 45-minute webinar, we will explore damage disputes from the Applicant and Respondent perspectives. Discover the difference between the obligation of a first-party carrier to its insured and that of a liability carrier to a third party, and how this difference can factor into your arguments and case presentation. Get tips on arguing your case more persuasively and arguing specific damage dispute types, such as rental, towing, and total losses.

Enroll today!