Demand Actions > Responder Actions > Edit Original Damages

This option brings the user to an editable Original Damages pane.

The Damages & Liability tab includes the Original Damages pane that acts as an input calculator for calculations to be displayed in the other panes. For example, amounts will be entered under each category in the Original Damages and redisplayed in the Negotiated Liability and Total Demands pane.

It should only be necessary to edit the original damages if an entry was incorrectly entered or an item was omitted at the time of entry.

The Original Damages Pane

The Original Damages are the actual amounts paid out by a demander to their insured for a specific claim.

The Demander can make changes to the original damages using the Edit Original Damages action or by adding a Supplement to a demand that is not yet resolved. In that case, the supplement is treated like an edit to original damages and the modifications are applied to the Original Damages pane.

Original Damages Pane Field Definitions:

•	Auto Damages (Company Paid): The dollar amount paid by the demanding company to resolve collision or comprehensive (OTC) coverage.

•	Rental: The dollar amount for rental expense, paid by the demanding company, associated with the demand.

•	Towing: The dollar amount for towing or similar expense associated with the demand.

•	Other Amount: The dollar amount for other expenses associated with the demand but not the insured's out of pocket.

•	Deductible (Customer Paid): The dollar amount that represents the collision or comprehensive deductible associated with the demand.

•	Total Loss / Salvage Amt: The salvage amount represents the amount recovered or lost in salvage. This field is only filled if the Total Loss checkbox was checked. Normally, the Salvage Amt value is deducted from the total damages value (thus it is written in red).

The Negotiated Liability Pane

The Responder Liability % is the percentage of liability for this incident that is being assigned to the Responder.

When this value resides in a Demander negotiation action step, it represents the liability % that the Demander thinks the Responder should accept. When this value resides in a Responder negotiation action step, it represents the liability % that the Responder is willing to accept.

The Responder Liability % is used to calculate the total demand or total response. The equation looks like this:

Negotiated Liability x Negotiated Damages = Total Demand

Negotiation Message Pane

The negotiation message pane shows the message entered by the user that took the action. It should convey the reasoning behind the action being taken. Since the negotiation message is a required field, there should always be a negotiation message for each action.